Research Topic and Sources

My research topic centers on my capstone project. During my project, I’ll be developing a solution(s) that ideally enables Athletic Training (AT) student clinicians to better orient themselves and properly use electronic medical records (EMR). My data collection methods will be UX research and usability testing of AT student clinicians. I want to interview AT student clinicians who have used the community clinic’s EMR. Then from those interviewed, I’ll select the least experienced student clinicians to observe using the clinic’s EMR. I’m thinking of using one or both of the following methods—observations of use before, during, or after patient services at the community clinic (whatever is normal procedure) and working through simulations with the EMR. Based on the results of the interviews and observations, I’ll develop a solution(s) and then implement the solution(s).

With this project design in mind, I selected the following ten sources to potentially build an annotated bibliography and literature review. These sources were chosen to develop three main categories—UX and usability theoretical foundations, UX research and usability studies methods, and the rhetoric of health and medicine (RHM).

1. Bivens, K. M., Arduser, L., Welhausen, C. A., & Faris, M. J. (2018). A multisensory literacy approach to biomedical healthcare technologies: Aural, tactile, and visual layered health literacies. Kairos. https://kairos.technorhetoric.net/22.2/topoi/bivens-et-al/conclusion.html#1
2. Hanna, M. A., & Arduser, L. (2018). Mapping the terrain: Examining the conditions for alignment between the rhetoric of health and medicine and the medical humanities. Technical Communication Quarterly, 27(1), 33–49. https://doi.org/10.1080/10572252.2017.1402561
3. Hunter, P. T. (2024). Toward TPC-UX: UX topics in TPC journals 2013–2022. Journal of Technical Writing and Communication, 54(3), 324-356. https://doi.org/10.1177/00472816231191998
4. Kessler, M. M., Breuch, L.-A. K., Stambler, D. M., Campeau, K. L., Riggins, O. J., Feedema, E., Doornink, S. I., & Misono, S. (2021). User experience in health & medicine: Building methods for patient experience design in multidisciplinary collaborations. Journal of Technical Writing and Communication, 51(4), 380–406. https://doi.org/10.1177/00472816211044498
5. Lanius, C., Weber, R., & Robinson, J. (2021). User experience methods in research and practice. Journal of Technical Writing and Communication, 51(4), 350–379. https://doi.org/10.1177/0047281621104449
6. Melonçon, L., Griffith, J., Gubala, C., & Zarlengo, T. (2024). Back to the basics: Uncovering the rhetoric student learning outcome. Business and Professional Communication Quarterly, 87(1), 152–176. https://doi.org/10.1177/23294906231213631
7. Rose, E. J., & Schreiber, J. (2021). User experience and technical communication: Beyond intertwining. Journal of Technical Writing and Communication, 51(4), 343–349. https://doi.org/10.1177/00472816211044497
8. Tham, J., Howard, T., & Verhulsdonck, G. (2022). Extending design thinking, content strategy, and artificial intelligence into technical communication and user experience design programs: Further pedagogical implications. Journal of Technical Writing and Communication, 52(4), 428–459. https://doi.org/10.1177/00472816211072533
9. Sauer, G. (2018). Applying usability and user experience within academic contexts: Why progress remains slow. Technical Communication Quarterly, 27(4), 362–371. https://doi.org/10.1080/10572252.2018.1521637
10. St.Amant, K. (2021). Cognition, care, and usability: Applying cognitive concepts to user experience design in health and medical contexts. Journal of Technical Writing and Communication, 51(4), 407–428. https://doi.org/10.1177/0047281620981567